SSG104_SU26_FE_789263

1. (Choose 1 answer)
All of the statements below are true about business letters, EXCEPT:
A. While e-mail and text messages may be used more frequently today, the effective business letter remains a common form of written communication
B. Letters are no longer used in business context since people prefer to convey information via shorter messages like emails or memos.
C. Just like an e-mail with an attachment, the letter sometimes has additional documents that are delivered with it.
D. Letters are brief, print messages often used externally to inform or persuade customers, vendors, or the public.
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2. (Choose 1 answer)
Among the tips for creative thinking, what does "Sensing" mean?
A. Be a good observer of people, nature, and events around you
B. Be empathetic with other people
C. Have more fun learning
D. Be open to insight as ideas pop into your mind
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3. (Choose 1 answer)
Which component is mentioned in situational influence of cooperation?
A. Hard working
B. Group identification
C. Open mind
D. Generosity
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4. (Choose 2 answers)
What do we do when we use logic? (choose 2 options)
A. We evaluate the strength of arguments.
B. We distinguish between true and false information.
C. We collect as much data as possible.
D. We examine the underlying reasons.
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5. (Choose 1 answer)
When being asked "please tell us your strengths?" in a job interview, what should you focus on in your answer?
A. Tell about your academic awards, your successful school projects.
B. Tell about your two key personal qualifications.
C. Tell your work-related accomplishments, mention how your previous supervisor or manager have pleased with your work performance.
D. Tell about your skills and knowledge and explain how they satisfy the job requirements.
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6. (Choose 1 answer)
How does a leader effectively demonstrate inspirational influence within a team?
A. By strictly enforcing rules and regulations.
B. By using social or interpersonal influence.
C. By micromanaging team members to ensure task completion.
D. By relying solely on positional authority to make decisions.
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7. (Choose 3 answers)
Which solutions below can help managing stress? Choose 3 answers.
A. Manage your time
B. Use drugs and alcohol when the stress level is likely out of control
C. Find support
D. Slow down and cut out distractions for a while
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8. (Choose 1 answer)
What should be prepared before the meeting?
A. Plan meeting schedule
B. Decide how to meet
C. Invite meeting participants
D. All above
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9. (Choose 2 answers)
What is the requirement of thinking at the level of college? (choose 2 options)
A. You need to apply understanding learnt during lectures correctly to solve problems in given situations.
B. It is important to recognize or recall knowledge you've already gained.
C. You need to relate abstract ideas to practical situations.
D. You need the ability to break down or distinguish the parts of material into its components, so that its organizational structure may be better understood.
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10. (Choose 1 answer)
Which of the following provides a great advantage to the leader in their relationships with teammates?
A. Authority to control teammates
B. Superior status
C. Cultural intelligence
D. Explicit in communication
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11. (Choose 1 answer)
What should you NOT do to prepare for an interview?
A. Research the company
B. Learn the company's concerns and problems
C. Practice top interview questions and answers
D. Memorize common answers to top interview question
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12. (Choose 1 answer)
All of the followings are the ways to use critical thinking to evaluate information, EXCEPT
A. Being receptive to having your opinions changed
B. Having an inquiring mind
C. Accepting something without asking for evidence
D. Questioning your own conclusions
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13. (Choose 1 answer)
.6 Why is audience analysis important for persuasive speech?
A. It helps to tailor the speech to entertain the audience.
B. It allows the speaker to understand the range of opinions and beliefs.
C. It ensures that the audience will agree with the speaker's view.
D. It is not important to analyse the audience; the speaker should focus on the content only.
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14. (Choose 1 answer)
What is the best way to dress to impress employers in an interview?
A. No matter what you wear
B. Be trendy (crop top, Jordans, etc...)
C. Wear a formal suit
D. Wear a Nike jogging suit
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15. (Choose 1 answer)
Power-over can be seen in which of the following situations?
A. A leader empowering a group through cooperation
B. A member dominating the conversation and controlling the group's resources
C. A group respecting each other's opinions and working collaboratively
D. A leader suggests ideas without imposing them on others
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16. (Choose 1 answer)
Which of the following is the best example of constructive feedbacks?
A. Your proposal is disorganized, contains computational errors, and is a writing disaster.
B. You aren't paying attention to the customer when you are having a conversation with someone else at the same time.
C. Why can't you stay focus? It is only 10 o'clock in the morning.
D. All the elements of a good proposal are here; they just need to be reordered. By placing the strongest element first, we can capture and hold the reader's attention.
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17. (Choose 1 answer)
What kind of information should we discuss in the Background section of a business proposal?
A. Current exists in the marketplace, including competing products or services
B. The ideas of your project
C. The history of your product, service, and/or company and the relationship between you and the potential buyer and/or similar companies
D. The design of your documents
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18. (Choose 1 answer)
When one language is dominated in the group, what could happen to the person who can't speak it?
A. Less competent in a group
B. Feel left out
C. Be seen as contributing less
D. All are correct.
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19. (Multiple Choice)
You are a volunteer to organize a charity book sale. The leader is proactive but shows very little effectiveness and lets people talk for too long without saying anything. You lose the patience, so you decide to gently remind the leader to stay on track and move on. At first the leader didn't like you doing this, but now it's okay. What stage of Tuckman's Group Development Stages is the group in now?
A. Forming
B. Storming
C. Norming
D. Performing
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20. (Choose 1 answer)
Groups not only satisfy need to belong, but also provide information, assistance and
A. developed Skills
B. better Communication
C. social support
D. motivation
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21. (Multiple Choice)
Meetings give members a/an ______ that boosts their motivation to implement group ideas and actions
A. opportunity to participate in the group decision making process
B. chance to argue
C. time to relax
D. time to chat
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22. (Multiple Choice)
Which of the following is NOT a way to combat stress?
A. Take proper physical care of yourself
B. Prioritize your time
C. Avoid drugs and alcohol
D. Drop out of clubs or extracurricular activities
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23. (Choose 1 answer)
Formal group is not used to....
A. devise plans
B. negotiate
C. satisfy needs of affiliation
D. increase commitment
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24. (Choose 1 answer)
For new college graduates with limited experience, the preferred number of pages for a resume is
A. one.
B. two.
C. three.
D. four.
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25. (Choose 1 answer)
Which of the following is incorrect about resume?
A. A résumé is a "selfie" for business purposes.
B. It is a written picture of who you are—it's a marketing tool, and a promotion of you as an ideal candidate for any job you may be interested in.
C. The word résumé comes from the French word résumé, which means "a summary".
D. Resume is to show to your family what you do for a living.
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