MKT202Xuất hiện trong 1 đề thi
Digital marketing agency wants to improve its client support team’s ability to explain service features. Which training strategy would best achieve this goal?
Các lựa chọn
AFocus solely on operational efficiency without client interaction.
BProvide product/service knowledge training to enhance feature explanation.
CEliminate interpersonal skills training to prioritize technical skills.
DAvoid training to maintain current employee behaviors.