MKT202Xuất hiện trong 1 đề thi
Virtual wait can help service providers solve many problems except:
Các lựa chọn
AIt can reduce the time customers have to spend on waiting in line.
BIt can help service providers allocate their resources better to serve customers.
CIf customers book the service but then they have alternative plans, virtual wait can help them to cancel their bookings easily by using their smartphones.
DIt can raise the issue of security as customers have to provide their information online.