JFE301Xuất hiện trong 1 đề thi
Which of the following is the main task of a service desk?
Các lựa chọn
AInvestigating and analyzing system utilization to evaluate the IT service level
BInvestigating the cause of bugs to improve the quality of application software
CConducting interviews to collect computerization needs for future system planning
DResponding to inquiries, such as system failures, for enhanced user convenience