MKT202Xuất hiện trong 1 đề thi
Which of the following statements accurately reflects the psychological impact of a well-crafted servicescape?
Các lựa chọn
AIt does not influence customer perceptions or behavior.
BIt can enhance customer satisfaction and encourage loyalty.
CIt primarily benefits only the service provider, not the customer.
DIt creates confusion about service pricing.
EIt increases the likelihood of service failures.